Respecting your private life
We pledge to respect your private life and protect all personal details you trust upon us.
This is how we treat the subject.
Transcribing your personal details
You can surf our website without giving any personal information
We only ask the information, via formularies, that is absolutely necessary to answer one of your questions, if we can answer without asking any information we will do so (contact request).
We file any details (data base) you give us, this file can only be seen by Don-Bar, its importers (you can go through a list) , and the company who administrates our website.
Using your personal details
We can only use them to :
- Answer your questions (ex : Contact request)
- Establish statistics on the origin of the requests who come through the net
- Let you know about special offers or innovations concerning our products
In no way will your details be given or sold on to another company, this is to insure you against sales pests or anyone who could use your details in an ill manner. Access to your personal details
We respect the belgian law of december the 8th 1992, as modified by the law of december the 11th 1998 ( transposing a european directive ).
This law protects you against any misuse. You can have access, at no cost, to your details and you can make us change them or even withdraw them from the file, all you have to do is contact us
.
Cookies
This website works without cookies. Collecting and analyzing non personal details
With every visit of our website, we collect non personal details, such as time and date, the language, key words used to find us, etc.
These statistics are used to improve our website by adapting it to users needs. These are not filed with your personal details.
For instance, we know that " 50% of our website visitors are french speaking", but we don't know " Mr John Smith connected to the website at 12.30pm and left after visiting three pages " .
Our commitment is authentic
These strict norms towards your private life and the protection of your personal details aren't just about laws and duty.
Our clear commitments towards you are based on a deep and genuine concern of our customers' satisfaction.
The appliances we create will be part of your most intimate and warm living space. Don-Bar means warmth, it also means trust and safety.
It has taken us over 35 years to build and strengthen our reputation. We will not risk losing it by betraying your intimacy, that would be going against our beliefs and our best interest.
For more information on respecting private life, send us your questions: our full address is on the Contact page.
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